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Privacy policy
Trecanna Nursery is committed to ensuring that your privacy is protected.
When do we collect information about you?
When you place an order with us we will collect information from you – name, address, phone number, email address - to enable us to process your order, deal with any queries and contact you about the delivery.
Payment through our website is made through a partner company and we do not have access to your payment card details.
How do we use this information?
In processing your order, we will share your name, address, email and/or phone number with Parcelforce, DPD Local and other couriers to arrange delivery of that order.
We may also retain your details for administrative purposes as required by law.
We will retain information regarding orders for the period of time legally required for the routine running of our business.
Marketing
We will not send you any direct marketing information unless you have signed up for our newsletter. If you do sign up for our newsletter, you may opt-out at any time by clicking the ‘unsubscribe’ button at the bottom of the email.
We will not share your information for marketing purposes with third parties.
Cookies
Cookies are small files used to track visitor use of the website and compile statistical reports of activity. It is possible to set your browser not to accept these cookies but this may result in some features of our website not working properly.
Links to other websites
Our privacy policy relates only to our website. When following links to other websites, please read their own privacy policies.
Security
Under the General Data Protection Regulations (GDPR) 2018, we are legally obliged to ensure that the information you provide us with is only used for the purpose for which it was requested, and that it is kept securely. We have implemented physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Privacy policy changes
We review our privacy policy regularly and updates will be posted in this webpage.
Contact us
Please contact us if you have any queries about our privacy policy or the information we hold about you.
When do we collect information about you?
When you place an order with us we will collect information from you – name, address, phone number, email address - to enable us to process your order, deal with any queries and contact you about the delivery.
Payment through our website is made through a partner company and we do not have access to your payment card details.
How do we use this information?
In processing your order, we will share your name, address, email and/or phone number with Parcelforce, DPD Local and other couriers to arrange delivery of that order.
We may also retain your details for administrative purposes as required by law.
We will retain information regarding orders for the period of time legally required for the routine running of our business.
Marketing
We will not send you any direct marketing information unless you have signed up for our newsletter. If you do sign up for our newsletter, you may opt-out at any time by clicking the ‘unsubscribe’ button at the bottom of the email.
We will not share your information for marketing purposes with third parties.
Cookies
Cookies are small files used to track visitor use of the website and compile statistical reports of activity. It is possible to set your browser not to accept these cookies but this may result in some features of our website not working properly.
Links to other websites
Our privacy policy relates only to our website. When following links to other websites, please read their own privacy policies.
Security
Under the General Data Protection Regulations (GDPR) 2018, we are legally obliged to ensure that the information you provide us with is only used for the purpose for which it was requested, and that it is kept securely. We have implemented physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Privacy policy changes
We review our privacy policy regularly and updates will be posted in this webpage.
Contact us
Please contact us if you have any queries about our privacy policy or the information we hold about you.
